macgirl.net

musings of a geeky girl

Vibe Duo Issues
Recent issues with my V-Moda Vibe Duo earbuds

You can read my full review of these headphones here - this review was written before I started having problems with them.

September 14, 2008
I received the replacement earbuds on 8/21 and have been using them daily since. They sent me headphones in a new, sealed retail package, so I got the carrying case and replacement ear fittings all over again (and I have no complaints whatsoever about this). There is a difference with these head headphones compared to my previous ones - the connector is now angled. From what I’ve read on the ‘net, this was the most common breakage point for these earbuds and it looks like V-Moda addressed this. I haven’t had any problems with my new set so far, but it hasn’t been that long since I got them. There’s nothing different on the packaging to note this, so this appears to be a stealth move on their part. If you’re looking to buy a new set of V-Moda’s, you may want to see if you can check them out in the store before you buy them, or buy them and stay in the store while you open them to make sure they’re the most recent version.

July 19, 2008
I wanted to provide an update about these headphones to note some problems I’d been having and my contact with V-Moda. As I write this, my Vibe Duos are being evaluated by their warranty department, and I’m hoping for a replacement set.

I started noticing an annoying issue last winter. While wearing the headphones, I would occasionally get small shocks in my right ear. It didn’t happen too often, and I chalked it up to static electricity. But one day I got a pretty sharp shock that actually hurt a fair amount. When I got to work that day, I Googled for similar issues and found that others had experienced this as well with their Vibe Duos - it was nice to know that I was not the only one. I’d never had this happen with a pair of headphones before, and felt this was abnormal behavior.

(To be clear, I don’t believe at all that this was a shock transferred from my iPhone’s circuits through my headphones. I truly think this was simply static electricity built up through my body/clothing and then transmitted through the headset to my ear - my guess is that it only did this through the right earbud because of the metal housing on that side for the microphone and control button.)

The last issue I had was the most serious. Out of the blue, my headphones started distorting sound drastically. This happened while on the train into work one morning, and I almost panicked thinking there was something wrong with my iPhone. I didn’t have any other headphones with me at the time, so I couldn’t test it out. I had a spare pair of OEM headphones in my desk at work and tried those with my iPhone as soon as I arrived, and the sound was perfect (well, as perfect as it gets with the OEM headphones) - I was so relieved to know that there was nothing wrong with my iPhone. I tried the Vibe Duos with my computers at work and at home, and got the same distorted sound, so there was clearly something wrong with them.

I don’t listen to my music very loudly (I’d like to still be able to hear when I’m 85, thank you very much) and I’ve never gotten the headphones wet or abused them in any way, so I’m at a loss as to how this happened. Regardless, I’m very glad they were under warranty and hope that V-Moda will replace them with a new pair. I’ll post an update when I hear back from them - V-Moda received them on July 16, so we’ll also see how long it takes them to respond...

Related pages:
V-Moda Vibe Duo review
© 2010 Marianne S. Contact Me