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macgirl.net Review: Treo 680 v. iPhone Comparison Preamble
Preamble: Apple iPhone v. Palm Treo 680

This is the Preamble to my full comparison review between the Treo 680 and the iPhone - you can the full comparison review here.

I’ve been waiting anxiously for the iPhone come out since it was announced at MacWorld Expo in January. I had just purchased an unlocked Treo 680 in December, and at the time of the iPhone announcement, I was really liking my Treo, but still knew that I would get the iPhone. I love gadgets, and cell phones are one of my bigger gadget weaknesses. In the past few years, I’ve had the following cell phones: Treo 680, Sony Ericsson P990i, Blackberry 8700, Motorola SLVR, Nokia 6620, Treo 600, Sony Ericsson T226, Sony Ericsson T68i, Nokia 6100, and a Nokia 6162. There was one more cell phone that I had in 1998 from GTE, but I don’t remember the model.

I switch to a new cell phone pretty frequently. The cell phone I used the longest was the Nokia 6620 – this is a good, solid phone that I have since unlocked and keep as my back-up phone for days when I am supremely upset with my Treo and need a break from it before I do something I’ll regret later (as in smash it on the ground and jump on it while screaming obscenities, then setting it on fire and doing a crazed happy dance around it, all the while still screaming more obscenities).

In some ways, I lament how cell phone technology and feature sets have advanced over the years. While the geek in me loves that I can do so much with my cell phone, the price is most certainly reliability and stability. The first cell phones I had were definitely the most reliable – they didn’t do much except make and receive calls (and hold my address book and calendar) and I never had any problems with them or worried that they wouldn’t work when I really needed them. With the most recent phones I’ve had, this is definitely not the case. Resets for no reason and/or the need to reboot at inopportune times make me worry that my cell phone won’t work, with my luck, when some crazed serial killer is chasing me. Ah, the good old days when cell phones were simpler and worked as intended! But I can’t bring myself to “go backwards” technologically, so I must be willing to take the bad with the good as cell phones continue to be more multi-functioned.

This brings me to my Treo 680 and why it’s driving me nuts, which has since increased my desire to get an iPhone to replace it. A few key things stand out – its ability to sync with my MacBook, Bluetooth bugs/issues, and general stability. I use the Missing Sync (since the free Palm Desktop software has not been updated for several years now, and there are no plans to update it) and this has been troublesome. It worked well for the first few syncs, and then started working verrrry slooooowly, and then stopped working altogether in the space of a few weeks. Checking the Mark/Space forums and contacting their tech support did not help. I found a solution on the Apple forums, and ended up re-installing iSync, which seemed to solve the problem, although my syncs are starting to take longer and longer again, and I’m just waiting for it to stop working once again. With the caveat that I’m not a software programmer, I think something in Missing Sync corrupts iSync over time, so I’m fully expecting that I’ll need to re-install iSync again in the near future. I really just want something that syncs seamlessly with my MacBook, and I’m pretty sure the iPhone will do this from what’s been described so far.

The Bluetooth issue on my Treo is two-fold: once I disconnect from a Bluetooth device (my Jawbone headset or my car’s Bluetooth system), it still acts as if it’s connected for the next call I make and tries to route it via Bluetooth; and over time, the trusted devices list seems to get corrupted to the point where it won’t pair with anything anymore. For the first issue, I have to hit the “cancel Bluetooth” button on each and every call after one I’ve made using a Bluetooth device. This is a pain to say the least, and it’s a bug I’ve been hoping Palm would fix with a software update, but who knows what they’re doing while their customers continue to have problems with their products (anyone reading this with a 700p still waiting for an update?). In fact, don’t even get me started on what Palm is working on. The Foleo is a huge disappointment in my eyes. And this is from a girl who has been a huge Palm fan since the moment she got her Palm V. What the hell are they thinking? Anyway, to solve the second bluetooth issue, I’ve found that deleting Bluetooth cache files fixes it temporarily.

There are a few other issues that irritate the bejesus out of me, but I’ll stop ranting about my Treo now. Well, at least for the moment. Here’s what I’ll focus on for my Treo 680 and iPhone comparison review:

Overall form factor & ease of usage/portability
Phone/voice quality and applications
Syncing with my MacBook – options, speed, ease of use (you knew this one was coming!)
Contacts, email, Calendar, To-Do’s, Memos/Notes – an application to application comparison
Picture/video quality

For this review, I’ll skip detailed Bluetooth comparisons (performance of different headset/devices) and features that do not exist on one of the phones (e.g., there is no built-in voice-dialing capability on the Treo). Of course, I’ll post pictures of un-boxing my iPhone and the package contents as well. I’m enabling comments on my site, so let me know if there’s anything else you’d like me to cover in the review…

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